1. Acceptance of Terms
By creating an organization on Weekwright or otherwise accessing the service, you agree to these Terms of Service. If you accept these Terms on behalf of a company, you represent that you have authority to bind that company. If you do not agree, do not use the service.
2. The Service
Weekwright provides workforce scheduling software, including employee management, shift planning, time-off and swap workflows, and AI-assisted scheduling tools on eligible plans. We may evolve the service over time; material reductions in functionality on a paid plan will be communicated in advance.
3. Accounts
You are responsible for safeguarding your account credentials and for all activity that happens under your account. Notify us promptly of any unauthorized access. Each organization owner is responsible for the actions of members they invite.
4. Plans, Billing, and Cancellation
Paid plans are billed per seat through Stripe on the cycle you choose at checkout (monthly or annual). Seat changes are prorated by Stripe. You can switch plans, change seat counts, update payment methods, and cancel anytime from the Customer Portal. Cancellations take effect at the end of the current billing period; we do not pro-rate cancellations. Failed payments enter a grace period; persistent non-payment may downgrade your organization to read-only.
5. Acceptable Use
You agree not to use Weekwright to: violate applicable law, infringe intellectual property, send spam, attempt to access another organization's data, probe security or rate limits, reverse-engineer the service, or use automated traffic patterns that disrupt other tenants. We may suspend accounts that put the service or other customers at risk.
6. Your Data
You retain ownership of the data you submit to Weekwright (employee records, schedules, notes, etc.). You grant us a limited license to host, process, and display that data solely to operate and improve the service. We do not sell your data, and we do not train shared AI models on your private data.
7. AI Features
AI features (drafts, gap-fill, conversational scheduling, insights) send relevant org context — employee names, availability, shifts, and your prompts — to Anthropic's Claude API solely to fulfill the request. Claude does not use Weekwright customer data to train its base models. AI output is a suggestion, not a guarantee: you are responsible for reviewing and approving every shift it proposes before it goes live.
8. Service Levels
We aim for high availability but do not provide a contractual SLA on Free, Pro, or AI plans. Business and Enterprise plans may carry a written SLA in their order form.
9. Termination
You may terminate your subscription anytime via the Customer Portal. We may terminate or suspend access for material breach of these Terms, fraud, or non-payment. On termination, your data is retained for 30 days for recovery, then deleted (except for records we are legally required to retain).
10. Disclaimers
The service is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by law. We do not warrant that the service will be error-free or that AI output will be correct in every case. Weekwright is a tool, not a substitute for human judgment about your team.
11. Limitation of Liability
To the maximum extent permitted by law, our aggregate liability for any claim relating to the service is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, consequential, or punitive damages.
12. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by email to organization owners or via an in-app notice. Continued use of the service after the effective date constitutes acceptance.
13. Contact
Questions about these Terms? Contact us.