Per location. Hiring never changes your bill.

Yes — every paid plan starts with a 14-day free trial. No credit card required at signup. Add a card before the trial ends to keep your subscription; if you don't, the trial just expires and you stay on Starter.

You pay one rate per location. The billing quantity is your location count, which syncs automatically when you add or remove a site — Stripe prorates the change. Headcount is not a billing input, so hiring never changes your bill.

Each site you schedule separately — a store, restaurant, clinic, warehouse or floor. If two addresses share one schedule and one roster, that's one location. If they have their own shifts and staff, they're two.

Starter covers 20 active employees at one location. Core and Pro allow up to 75 active employees per location — a guard against the pathological case (one site running 200 staff), not a billing lever; most sites never approach it. Business has no cap. If you're near the limit, talk to us: the answer is a plan, not an overage charge.

Yes. Upgrade or downgrade anytime from the Customer Portal — Stripe handles proration. You keep access at the higher tier through the end of the billing period when downgrading.

Anytime from the Customer Portal. Your plan stays active until the end of the current billing period; we don't pro-rate cancellations.

Yes. Annual pricing saves roughly 18% off monthly — Core is $39 monthly or $32 per month billed annually. Switch from the Customer Portal whenever it makes sense for your business.

Starter is free forever for one location with up to 20 active employees — no credit card, no time limit. Unlimited weekly schedules, time-off, swaps, and templates are all included. The AI agent unlocks on Core and above.

No — it's on every paid plan, starting at Core. It's the reason to choose us over a cheaper incumbent, so putting it behind the most expensive tier would mean charging most of our customers to not see what makes the product different.

Business is $99 per location per month ($82 billed annually), plus a flat $99/month platform fee ($1,000 annually) that covers SSO, seven-year audit retention, and priority support.