Per seat, not per location.

Yes — every paid plan starts with a 14-day free trial. No credit card required at signup. Add a card before the trial ends to keep your subscription; if you don't, the trial just expires and you stay on Starter.

You pick the seat count at checkout — that's how many active managers + employees can be on the schedule at once. Stripe prorates automatically when you bump or drop the count from the Customer Portal.

Any active member of your organization — managers and employees alike. Inactive, suspended, and terminated members don't count. Move someone to inactive and your seat count drops at the next billing cycle.

Yes. Upgrade or downgrade anytime from the Customer Portal — Stripe handles proration. You keep access at the higher tier through the end of the billing period when downgrading.

Anytime from the Customer Portal. Your plan stays active until the end of the current billing period; we don't pro-rate cancellations.

Yes. Annual pricing saves roughly 20% off monthly. Switch to annual from the Customer Portal whenever it makes sense for your business.

Starter is free forever for up to 10 active employees — no credit card, no time limit. Manual scheduling, time-off, swaps, and templates are all included. AI features unlock on the AI plan and above.

Business is $12 per seat per month plus a flat $99/month platform fee that covers SSO, audit retention, jurisdiction compliance baseline, and priority support. Annual: $120 per seat plus $1,000 platform.